Services · Maintain it

Website Maintenance Services

WordPress care plans run by one small Sydney team. Real people on your site each month, and you always know what changed.

One plan that covers everything, from WordPress maintenance to the sites we build ourselves. We keep yours fast, secure and online, and fix problems before they hit. Monthly, no lock-in.

Launch isn't the end

Your website isn't finished the day it launches. Leave it alone and it slips behind: slow, unsafe, out of date. Look after it, and it keeps earning its keep.

Why it matters

What set-and-forget
quietly costs you.

90%

of hacked sites are WordPress, the platform most small businesses run.

Source: Sucuri

53%

of mobile visits are abandoned if a page takes over 3 seconds to load.

Source: Google/SOASTA, 2016

39%

of hacked CMS sites were running out-of-date software when they were infected.

Source: Sucuri, 2023

43%

of cyber attacks target small businesses, not big ones.

Source: Accenture, 2019

What neglect looks like

Watch a site
slide into the red.

  1. Month 0

    Launch day

    Fresh, fast and secure. Every score in the green.

  2. Month 3

    Updates skipped

    A security hole opens. Nothing looks broken, so nobody acts.

  3. Month 6

    Speed slides

    Two seconds becomes nearly five. Customers leave and don't come back.

  4. Month 9

    Something breaks

    The contact form fails silently. Leads vanish and no one notices.

  5. Month 14

    It goes down

    The old hole gets exploited. Site offline for days before you hear.

On a care plan, it never gets here. We catch each one before it bites.

The all-in-one care plan

We handle
the whole lot.

You run the business. Our website maintenance services keep your site in good shape, month after month.

  • Hosting managed & monitored

    We look after your hosting and watch uptime, so it stays up.

  • Security & malware protection

    Patched and protected, with threats kept out.

  • Backups & recovery

    Backed up regularly, and quick to restore.

  • Updates & maintenance

    Plugins, platforms and fixes, handled.

  • Speed & performance

    Kept fast and passing Core Web Vitals.

  • Content & changes

    Edits and additions, done for you each month.

  • Continuous improvements

    UX and conversion tweaks, steadily better.

  • Reporting that makes sense

    What changed and why, no dashboards you ignore.

Beyond the standard plan

More site, more care.

Most sites fit the standard plan. Stores, custom builds and multi-site setups need bigger maintenance packages, so they start a little higher. We confirm the exact figure once we've seen your site.

  • Growth

    For busier & ecommerce sites

    The care plan, scaled up for stores and high-traffic sites that need more hands-on work each month.

    • More hands-on hours each month
    • Store & checkout monitoring
    • Priority fixes
    From $599/mo + GST2 months free, paid yearly
  • Partner

    For custom & multi-site builds

    A proactive partner for complex, custom or multi-site setups, with more time and more say over where the site goes.

    • Dedicated strategy & roadmap
    • Multi-site management
    • Priority support & builds
    From $1,199/mo + GST2 months free, paid yearly

Every site's different. Get a free quote

Not on a plan?

Emergency website repair.

Site down, hacked, or throwing errors? We jump on urgent fixes and get you back online fast, whether we built your site or not.

From$499+ GSTFree assessment first. Most sites back online in 24 to 48 hours. Badly compromised sites are quoted once we've looked.
Report a down site
  • Site down or unreachable
  • Hacked, malware & backdoors
  • Server-side & database fixes
  • White screen or fatal errors
  • Broken after an update
  • Restore from a clean backup

Your month with us

How we keep it
in the green.

We're a Sydney team, and our web maintenance and support looks after small businesses here and across Australia, whether we built your website or not.

  1. 01

    We keep watch

    Monitoring runs around the clock, so problems get caught while they're small.

  2. 02

    We do the work

    Updates, fixes and a few improvements, handled without you asking.

  3. 03

    You get a quick update

    A short note on what we did. Nothing for you to chase.

What we look after

WordPress, WooCommerce
and everything after.

Most of the sites on our maintenance plans are WordPress. We handle the updates, the security and the mess an update sometimes leaves behind, plus stores and custom builds.

  • WordPress

    Core, theme and plugin updates, security hardening, and the clean-up when an update goes wrong.

  • WooCommerce

    Checkout, payments and stock kept working, with the store watched as well as the site.

  • Shopify

    Theme updates, app conflicts and the small changes that pile up on a live store.

  • Custom & headless

    The sites we build ourselves, plus hand-coded and static setups.

Sydney first, Australia-wide after that.

We're based in Oakhurst, Western Sydney, and most of the sites we maintain are Sydney businesses. Maintenance is remote work though, so we look after sites in every capital. Same plans, same prices, support in AEST hours.

  • Sydney
  • Western Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Adelaide
  • Canberra
  • Hobart
  • Darwin

Straight answers

Questions, answered.

What's included in your website maintenance services?

Every care plan covers hosting, updates, security, backups, speed, content edits and reporting that makes sense. It's full website support, handled monthly, so you don't have to think about it.

What's in a WordPress care plan?

A WordPress care plan covers eight things: managed hosting with uptime monitoring, security and malware protection, regular backups you can restore from, WordPress core, theme and plugin updates, speed work to hold Core Web Vitals, your content edits each month, small UX and conversion improvements, and a short monthly note on what changed. Plans start at $299/month + GST, month to month.

How much does website maintenance cost?

Care plans start at $299/month + GST for a standard site. Growth, for busier and ecommerce sites, is from $599, and Partner, for custom or multi-site builds, from $1,199. Month to month with no lock-in, or pay yearly and get 2 months free.

Do you maintain WordPress sites?

Yes, WordPress is most of what we look after. Our WordPress maintenance covers core, theme and plugin updates, security hardening, malware clean-up, backups and speed, plus WooCommerce stores and the sites we build ourselves. If a bad update breaks something, fixing it is part of the plan.

Do you offer WordPress maintenance packages or plans?

Yes. There are three website maintenance packages: the standard care plan from $299/month + GST, Growth from $599 for busier and ecommerce sites, and Partner from $1,199 for custom or multi-site builds. All month to month, or pay yearly and get 2 months free.

Can you recommend an affordable website support package in Sydney?

Our standard care plan is $299/month + GST, which sits mid-range for Sydney. Cheaper plans usually mean updates only, with fixes billed on top; ours includes the fixes, content edits and support. If $299 is more than you need, tell us what the site actually does and we'll say honestly whether a plan is worth it yet.

Do you only work with Sydney businesses?

No. We're based in Oakhurst in Western Sydney and most of our maintenance clients are Sydney businesses, but the work is remote, so we look after sites across Australia, including Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart and Darwin. Same plans, same prices, support in AEST hours.

Will you look after a site you didn't build?

Yes, we take on existing sites all the time. We start with a health check, sort anything urgent, then keep it in good shape from there.

My site is only a year old. Do I really need this?

Yes. New sites drift too: software ages, speed slips, and small things break. A plan catches it early, before it costs you.

Can I stop if it's not working out?

Anytime. There's no long lock-in on monthly plans. The site stays yours, and we hand it back cleanly.

My site's down and I'm not on a plan. Can you help?

Yes. Our emergency website repair handles urgent fixes for sites that are down, hacked or broken, whether we built them or not. It's a free assessment, then a fixed price from $499, with most sites back online in 24 to 48 hours.

One less thing to worry about.

Start with a free site health check. We'll show you where it stands, then keep it there.

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